How to sign in to the Sabre System
In our previous post, we wrote on Understanding the Sabre Workspace Commands and how understanding the Sabre system, as quickly as possible, can help you gain a working knowledge in the travel industry.
Now, we shall take a look at signing into the Sabre System with an Initial Employee Profile Records (EPRs) and the requirements in securing a Passcode.
Employee Profile Records in the Sabre System
Employee Profile Records (EPRs) are an element of the Sabre Global Distribution System’s security that governs the capabilities of agents using the Sabre system. Your EPR enables you to sign in to the Sabre system and controls which functions you can or cannot perform in the system.
Components of the EPR
The EPRs contain many different components which include:
- Agent ID: An identification you will use to sign-in.
- Agent Sign: It identifies each specific agent
- Office Code – This code allows you to group agents by their job functions
- Duty Codes – These codes allow specific functionality.
- Keywords – Also allow specific functionality in the Sabre system.
- Passcode (password) – This secures your sign-in and allows access to the system.
Initial EPR and Passcode
Every new Sabre connected agency is issued one initial EPR and a temporary (default) passcode. You will use this EPR and passcode the first time you sign in to the Sabre system.
When you sign in to the system, these are the actions you must take:
- You must change your initial EPR passcode. Your new passcode must consist of 7 or 8 alphanumeric characters and it may NOT include Q or Z.
- You must then use this initial EPR to create an EPR for yourself and for each agent.
Important Note: To ensure agency security, it is important to DELETE the initial EPR.
Requirements of the Passcode
When creating or changing your Sabre system passcode, the following requirements are very important. It is also expedient that all the new EPRs you create must have a passcode before you can end the transaction and activate the EPR.
- The passcode must be seven or eight alphanumeric characters.
- It must contain at least one alphabetic and one numeric character.
- It cannot contain a Q or Z.
- You cannot reuse your last four passcodes.
- Three-character months like JAN, FEB are restricted.
- No sequence of numbers or characters; 1234 4321 ABCD.
- You cannot repeat one character more than two times (for example, AA is allowed, AAA is not allowed).
- You cannot use standard words or proper names (for example, ABEOKUTA or SHOP are not acceptable).
Duty codes are system access rights that determine the range of functions that an agent can perform in the Sabre system. These are stored in your EPR and vary according to an agent’s duties.
If your EPR allows it, you can also switch duty codes, when necessary, in order to perform different functions.
The three duty codes, along with the access rights provided by each, are:
- * – Allows agent full reservations access for normal Sabre system activity.
- 9 – Allows agent supervisory and managerial access for those responsible for management functions.
- 6 – Allows the agent to access the training mode, providing the ability to practice without impacting actual customer records.
The Sabre system has six work areas, identified as A, B, C, D, E, and F. You can sign in to all six of these system work areas by entering an asterisk (*) prior to your identification number.
To know more about these work areas, signing in and signing out of them, and of course, how to switch duty codes in the Sabre system, you can download the free Sabre system training resource here.