Understanding the Sabre GDS System Commands

By now, you must have been very familiar with what Sabre is. If you aren’t, you can know more about us here. However, one thing we’ll want you to know is that the Sabre GDS system has consistently been rated the number one in the world and continues to maintain a leadership position in bookings share.

As a travel agency, you now have at your fingertips a host of technology solutions that will serve as your gateway to a wide variety of travel and travel-related services.

Image of Sabre GDS System training
Some travel agents undergo the Sabre GDS system training at the Sabre Travel Network, West Africa headquarters, Lagos, June 14, 2019.

So, whether you’re in transition from another Global Distribution System to the Sabre system or you are new to the travel industry, we are here to help you gain a working knowledge and understanding of the Sabre system as quickly as possible.

First, let’s take a look at the Sabre GDS System Keyboard.

Sabre GDS System Keyboard

Image of Sabre GDS System Keyboard

To perform certain tasks on the system, you’ll need a keyboard. The table below describes the functionality of the keyboard to perform specific functions.

COMPONENT FUNCTION
1. PF keys Also called function keys. Used to store
formats that are used repeatedly.
2. Main keyboard Number and letter keys used for most typing and entry functions.
3. Miscellaneous keys Used to insert and delete information, reenter,
reset cursor to top left, the margin of the screen,
and place text in the upper portion of the screen.
4. Arrow keys Used to move the cursor up, down, left,
and right on the screen.
5. Numeric keypad Functions as a calculator.
6. Alt key Performs a function if depressed in
conjunction with another key.
7. Ctrl key Performs a function if depressed in
conjunction with another key or keys.
8. Identification Code Keys (ICK) Agents use these keys, combined with letters and
numbers, to perform specific functions
in the Sabre system.

Identification Code Keys

As an agent, you can use these keys to perform, as we have written above, specific functions in the Sabre system. These keys in the table below are a combination of letters and numbers.

KEY FUNCTION DESCRIPTION/SAMPLE FORMAT
1 Availability Displays city pair availability.
122JANFRAMAD
2 Flight Information (FLIFO) Request flight Information.
2UA2550/17OCT
3 General Passenger Information (GFAX) Send general passenger information
to all airlines except American Airlines.
3OSI DL HAS BROKEN LEG
4 General Passenger Information for AA
(AFAX)
Send general passenger information
to American Airlines.
4OSI HAS BROKEN LEG
5 Remarks Add remarks about the passenger or the reservation.
5NEEDS HYATT HOTEL IN SYDNEY
6 Received From Add “received from” (the person from whom the reservation request was received).
6NIGEL
7 Ticketing Add ticketing deadline.
7TAW22JAN/
8 Time Limit Add time limit – automatically cancels
the reservation if no ticket is issued.
86P/17JUN
9 Phone Number Add phone number.
9415-555-2121-H
0 Sell Segment Sell segment (air, car, hotel, etc).
01Y1
Name Add passenger name.
-ALONSO/EDITH
  *(=) Display Displays information when used in
combination with other characters.
*-SANCHEZ

To know more about the identification code keys, specific function keys and other editing keys as used in the Sabre system, you can download the free Sabre GDS system training resource here.

In our next post, we shall look at how to sign into the Sabre GDS system.

You can also Contact our West African Head Office in Nigeria or Join us here…

About Sabre Corporation

Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network, and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

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