Selling Airline Reservations on Sabre GDS

Selling Airline Reservations on the Sabre GDS is your ticket to growing your travel business, no doubt about that. The benefits are enormous (you can see more at the end of the article). The global travel and tourism industry is growing at an average rate of 4% every year, making it necessary to serve the needs of a billion travelers annually. To benefit from this growth, you need to access a wide range of contents, find the best flight deals, and also make your operations fast and more seamless.

Image of Internet Booking Engine Airline Reservations

In Sabre, our GDS plays a very important role in the travel and tourism acting as a mediator between airlines and travel agents. A computerized reservation network, GDS stands for “Global Distribution System”. A GDS is a search-based system that allows users to search for travel products from suppliers around the world.

You can know more about the Sabre GDS here.

How to sell airline reservations on Sabre GDS

Before you can sell airline reservations of the Sabre GDS, you must have signed up with Sabre and get free training which will make you have an understanding of the system.

You will be taught how to access the system, encode/decode PNR retrieval, and display PNR subfields. You’ll also have an understanding of flight availability, return availability, flight detail displays, decode mixed booking codes, and airline alliances.

Others are advanced city pair availability, availability sales tags, direct flight bookings, among others.

How do you add a meal code in Sabre?

When a traveler requests special assistance, the airline codes that into their ticket record using a special service request code, or SSR. These codes allow airlines to easily keep track of assistance requests and assign staff accordingly.

It is important that the correct code(s) be placed in your record to ensure that the assistance provided is appropriate and timely.

To order a meal falls under the Special Service Requests (SSRs) which are used by airlines to capture information about special meal requests, special baggage, etc.

Special meal codes are available in Sabre, like all GDS. Note that some SSR codes are used across the air travel industry, and some are airline-specific. The image below shows some meal codes commands in Sabre.

Some meal codes in Sabre while making Airline Reservations

Visit here to know more about how to add a meal code in Sabre.

How do I change existing name on Sabre?

The following workflow allows you to change or modify an existing passenger name record (PNR).

pnr workflow airline reservations

You can visit here to know more about how to create a PNR as the workflow below requires a passenger name record to be created in advance.


  1. Retrieve the passenger name record using the Retrieve Itinerary API (GetReservationRQ).
  2. Call the Modify Itinerary API (TravelItineraryModifyInfoLLSRQ) with the updated passenger name record in the request.
  3. End the transaction of the passenger name record using the End Transaction API (EndTransactionLLSRQ).

NOTE: you must use a session token (with a session pool) to consume these APIs. You may need to call other APIs in addition to the Modify Itinerary API to complete your transaction.


Having a concrete knowledge of selling air reservations on the Sabre GDS will help you to:

  • Make customer-directed flight/hotel/car bookings received by telephone/email.
  • Quote accurate prices for travel products and services.
  • Process queues and update reservations.
  • Provide advice on travel products and options.
  • Practice issuing e-tickets.
  • Gain practical knowledge and skills in the areas of geography, the functionality of the Sabre GDS, reservation maintenance, travel products and services, and airfares and electronic ticketing.

To know more about selling air reservations on the Sabre GDS, you can download the free Sabre system training resource here.

About Sabre Corporation

Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network, and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

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